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Hardware and system requirements

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Description of the problem

  • AgenaTrader does not start or keeps crashing
  • The loading times of the charts are too long
  • My CPU and memory utilization are too high
  • AgenaTrader freezes

 

Solution

The computer does not meet the minimum requirements needed by the software (AgenaTrader). To ensure that working with AgenaTrader is as easy and hassle-free as possible, however, certain requirements must be met, which can i.e. should be optimized by upgrading:

 
AgenaTrader Basic and Andromeda - system requirements
 MinimumRecommended
Operating systemWindows 7, 8, 8.1, 10Windows 7, 8, 8.1, 10 
 (Apple IOS with a virtual machine only)(Apple IOS with a virtual machine only)
Screen resolution1024 x 768 pixel1920 x 1080 pixel
  max. resolution 4.096 x 2.160 pixel
ProcessorDual Core (Intel I5 or AMD A8) 2 GHz+Hz+ Quad Core (Intel I7 or AMD A10) 3 GHz+
RAM memory8 GB16 GB and higher
Hard driveStandard SATASSD
 (Memory required: 200 MB for installation and up to 10 GB or more for user data)(Memory required: 200 MB for installation and up to 10 GB or more for user data)
System type64-bit operating system64-bit operating system
Internet connection16 Mbit/s32 Mbit/s or more
Microsoft .NET Framework4.64.6
Note: Please check your energy settings and turn off the sleep mode!

Arz  On our website you can find a complete list of all necessary (minimum as well as recommended) system requirements.

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