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AgenaTrader on several computers

AgenaTrader supports the option for you to access your data online and thereby manage your user directory online. This means that you can work from several devices (PC, laptop, etc.) with one activation key. However, it is not possible to access the AgenaTrader license key from more than one device at the same time. The license key only allows one instance/access at the same time.

For this, however, the following steps must be observed before and after ending AgenaTrader:

1. Make sure that after you have closed AgenaTrader, the device has had enough time to synchronize (upload) the necessary data with the server.

2. Make sure that before you open AgenaTrader, the device has had enough time to synchronize (download) the necessary data with the server.

If you switch your devices off before synchronizing (uploading), the required files will be missing when you want to access it from another device. Vice versa, the files will be missing in AgenaTrader if you start it up before the (download).

You can find further information in our support forum and online help:

Online help for setting up AgenaTrader for several computers
Support forum

Resetting AgenaTrader to older settings: backup

Due to data protection reasons, we do not store any customer data on our server. AgenaTrader is a pure client software solution. Therefore we strongly recommend to save your data! Here you can find instructions about how to make a backup and restore your data in AgenaTrader.

Does AgenaTrader support MAC OSX (Apple)?

AgenaTrader has been developed for Windows and cannot be installed on Mac (Apple). Yet many of our customers are working with parallels, not having any issues as long as the corresponding environment has recourse to sufficient resources (e.g. Paralells).

Will my data be retained when performing an update?

We are constantly working to improve AgenaTrader. Therefore we strongly recommend to always update the software when an update is available. Only system data will be updated, your individual settings like in the user directory  (workspace – instruments – conditions etc.), are safe. We recommend to make backups on a regular basis and store it on an external harddrive, so your data can never get lost - e.g when your PC breaks down.

Backup service provider

For this we have a cooperation with vAppx .

Download of the actual AgenaTrader release

You can download the lastest version of AgenaTrader 24/7 from our website . But you are informad aboiut available updates anyway by a popup when starting AgenaTrader. In addition you can find al little icon on the bottom right which indicates that an update is available. Those updates are free of costs.


Update

Update 32bit to 64bit System

AgenaTrader often displays error messages or crashes? Many irregular errors prevent you from working moothly? AgenaTrader has been developed for Windows 64 bit systems. Those errors occur, when you are using a 32 bit system. Please upgrade your Windows to a Windows 64 bit system, you can get it for free from Microsoft.

Find more information on the Microsoft Website.

Please also take a look at our System Requirements.

 

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