Description of the problem
- AgenaTrader does not start or keeps crashing
- The loading times of the charts are too long
- My CPU and memory utilization are too high
- AgenaTrader freezes
Solution
The computer does not meet the minimum requirements needed by the software (AgenaTrader). To ensure that working with AgenaTrader is as easy and hassle-free as possible, however, certain requirements must be met, which can i.e. should be optimized by upgrading:
AgenaTrader Basic and Andromeda - system requirements
| Minimum | Recommended | |
| Operating system | Windows 7, 8, 8.1, 10 | Windows 7, 8, 8.1, 10 |
| (Apple IOS with a virtual machine only) | (Apple IOS with a virtual machine only) | |
| Screen resolution | 1024 x 768 pixel | 1920 x 1080 pixel |
| max. resolution 4.096 x 2.160 pixel | ||
| Processor | Dual Core (Intel I5 or AMD A8) 2 GHz+ | Hz+ Quad Core (Intel I7 or AMD A10) 3 GHz+ |
| RAM memory | 8 GB | 16 GB and higher |
| Hard drive | Standard SATA | SSD |
| (Memory required: 200 MB for installation and up to 10 GB or more for user data) | (Memory required: 200 MB for installation and up to 10 GB or more for user data) | |
| System type | 64-bit operating system | 64-bit operating system |
| Internet connection | 16 Mbit/s | 32 Mbit/s or more |
| Microsoft .NET Framework | 4.6 | 4.6 |
Note: Please check your energy settings and turn off the sleep mode!
On our website you can find a complete list of all necessary (minimum as well as recommended) system requirements.