Brief overview of Dukascopy
Dukascopy is counted among the ECN (electronic communication network) brokers. These brokers provide the opportunity to move orders to the international trading floor, where traders can consequently receive the best offers from other brokers in real time. One of the important advantages of ECN brokers is that they are not market-makers, and therefore do not trade against their own clients.
Supported asset classes: CFD's, Currency
Supported orders:
OCO order connections are locally simulated
ORO order connections are locally simulated
IFDone order connections are locally simulated
Order execution
AgenaTrader does not execute any orders! Instead, brokers simply inform us of filled orders and execution price.
If data received from your data feed provider does not match the quotes on the brokerage platform for an instrument,
then the entry and exit price will not be displayed properly on your chart.
You can open a real or demo account at Dukascopy via our website.
Connecting
Please follow the instructions in the following video to establish the connection correctly:
How to establish a connection to Dukascopy:
Step 1. The first authentication popup will appear during the Dukascopy connection process. AgenaTrader uses this to connect to jForex API. Here, you need to enter your credentials and activate the PIN Code checkbox.
Step 2. After entering your PIN Code the second authentication popup will appear. This popup provides a connection to the Dukascopy website, from which AgenaTrader gets historical executions. Please activate the PIN Code checkbox and enter your PIN as you did before, then click the Submit button.
Essential information
In Account tab there are two additional columns: Available Margin (display Free Margin in Dukascopy client) and Used Margin.
Important!
If you have a DukasCopy account or request a new one, please make sure that the account type is "NonHedged". It is only with these settings that AgenaTrader can function flawlessly with DukasCopy.
Any client using Agena Trader is set to global mode. Global mode is net position mode, where any new trade is automatically merged into the existing position of the same instrument. CFD's must be added manually for clients that are in this mode and using Agena.
If your DukasCopy account has not yet been activated for CFDs, AgenaTrader can only load historical data, not real-time or delayed data.
In some cases, there might be problems with DukasCopy autostart.
There are three ways to solve it:
1. Check in Account Settings that checkbox Auto Start is active.
2. Deactivate Pin (Available only for live accounts)
3. If you have static IP please contact DukasCopy support team and they should not request pin when you connect with this IP.
Important Note
THE BROKER'S PLATFORM ALWAYS REPRESENTS THE REFERENCE PLATFORM.
This means that the orders and market-related values shown on the BROKER platform are valid.
The broker's platform should always be active as a backup to AgenaTrader.
This gives you an essential overview of the interaction between AgenaTrader and your broker.
Furthermore, you will always know exactly how your orders/positions and ultimately your account balance are displayed.
Warning! This does not work with the desktop MB trading platform.