Definition of the problem
What has happened?
- If an order is placed or an order is flattened, I receive the notification "NO DEFINITION FOUND" and the order is neither sent to the broker nor flattened.
- After connecting to my broker for the first time, a trade was opened without my doing.
What does this mean?
- The instrument for the corresponding market (symbol) is missing. If an instrument is present, the mapped symbol (mapping) for the corresponding broker and data feed is missing.
- Trades that have been made with the broker platform will be inputted into AgenaTrader when the connection is established.
Possible solutions
Creating/setting up the instruments yourself
Open the Instrument Escort and carefully fill in all entry fields.
Trading times are taken from the respective stock exchange. Here in the example image, Providers and Mapped Symbol allow you to request data via TeleTrader and TaiPan (a data feed account with the providers is required, and can lead to additional costs).
If further data feeds or brokers for which the user has an account are connected, then a further Mapped Symbol and Provider must be selected here (e.g. CapTrader, XTB, Dukascopy, FXCM and co.). You can ask the broker and data feed provider respectively which Mapped Symbol they use.
The changes need to be confirmed using the "Save" button. Reconnection to the data feed or broker is required for the changes to be applied.
Request instruments / mappings
With the "Submit corrected mapping"-button, you can request the mapping for an instrument right away: open the InstrumentEscort, enter the instrument in question and click "Submit corrected mapping". Then enter a short issue description in the window that pops up and click "Send":
Usually the mappings team take care in a timely manner and you get response shortly after. Simply re-import mappings and Instrument Lists to continue working with the updated mappings.
Instrument Lists and Mappings Import
Go to Tools -> Settings -> Instruments: Markets and Mappings. In the Mappings tab, select your data feed or broker (provider). Clicking on the Import field below starts the import. Only after a successful import of the mappings can Instrument Lists (general or broker-specific) be imported without errors.
If you accidentally delete Mappings and Instrument Lists, then you can repeat the import here and the data will be transferred.
Further sources of information
There is an detailed webinar on the topic of instruments and lists on our YouTube channel.
Also very interesting in this context is the article Setting up an instrument yourself using TeleTrader.